The patient walked into Scarsdale but seemed cautious about coming in. Since the Front desk was occupied with another patient, Teresa VanValkenburg asked the patient what she could help her with. The patient quickly got emotional and asked if she could speak to her. Teresa quickly took her to the back to speak to her. Teresa was calm and understanding with the patient, who was dealing with emotional stress. Teresa used Heart-Head-Heart during her conversation with the patient. Teresa was able to get the patient to get seen right away with Kaeside, Psych NP.
Texas Children’s Hospital and Community Health Network (MyCHN) Expand Partnership to Improve Access to Care
By uniting Texas Children’s world-class clinical experts with MyCHN’s deep community presence, patients will gain access to expanded non-medical services to help them lead healthier lives while continuing their relationships with the Texas Children’s physicians and advanced practice providers they trust. LEARN MORE
