February Empathy Champion

Ana Ortega

MyCHN's Empathy Champion

February 2026

Ana Ortega

Empathy Champion's Story

A patient recently exited a difficult relationship while pregnant with her fourth child. She currently has three children and is nearing the end of her pregnancy. Following the separation, the patient became homeless and reports having no family or social support system available.
Due to her high-risk social situation and imminent delivery, immediate assistance was required. Ana assisted the patient by identifying and connecting her with local women’s shelters to secure temporary housing. Additionally, transportation resources were arranged to ensure the patient could attend her prenatal appointments. The patient was provided with community resource information and support to promote stability and continuity of care.